Frequently Asked Questions (FAQ's)


To place an order, select the desired items, add them to your cart, and then follow the checkout process by providing shipping and payment information.

Out-of-stock items cannot be ordered immediately. However, you can sign up to be notified when they become available again.

Yes, we provide a size guide on each product page to help you choose the correct size. You can also contact us for any further queries.

Once an order is placed, it might not be possible to modify it if it has been fulfilled. Contact customer service using the chat icon on the website as soon as possible for assistance.

Items in your cart are not reserved and can be purchased by other customers until you complete the checkout process.

For bulk orders, please contact our sales team to inquire about any available discounts.

Once an order is placed, it's not possible to add items. A new order will need to be placed for additional items.

After placing your order, you will receive a whatsapp confirmation with your order details.

If you encounter an error, please try again or contact customer support for assistance.


Shipping costs vary based on order value and payment method. Please refer to the shipping information at checkout.

Once your order is shipped, you will receive a tracking number by email. You can also track your order here.

No, we do-not ship internationally at this moment. For bulk orders shipping might be possible, so request you to connect with our Customer Care for the same.

Delivery times depend on the shipping method chosen and the delivery location. You can check approximate delivery times on the product page by entering your pincode.

If your order is delayed, please contact our customer service for assistance.

If the order hasn't been shipped yet, you may be able to change the address. Contact customer service immediately.

Expedited shipping options are not available currently.

In case of receiving a damaged item, please contact customer service within 24 hours of delivery for a resolution. If you contact post 24 hours, we might not be able to do anything in this case.

If your shipment is lost, contact our customer service for assistance and resolution.

Payments & Promotions

We accept various payment methods including credit/debit cards, net banking, and digital wallets. We also offer Cash On Delivery but such shipments incur an extra charge based on the order value which is visible to you while checking out.

Cash on delivery is available on most products. Cash on delivery is chargeable. We retain the right to not provide COD in some cases.

Yes, we use secure payment gateways to ensure your information is safe. We do-not store and have partial access to your payment information ourselves.

Enter the promo code at checkout to apply the discount.

Only one promo code can be used per order.

Check your payment details and try again, or use an alternate payment method.

Product Information

Product details are available on each product page, including size, material, and care instructions.

We strive for accuracy, but screen resolutions and qualities may affect color appearance.

Yes, a detailed size chart is available on the product pages on our website.

Customisation is available for some designs, however we do-not create custom designs for individual orders.

Customer Service

You can contact customer support in multiple ways. The best and easiest is to use the chat service on the website showing on the bottom right hand side. You can also email us on or Whatsapp us on +91-8448-258773‬

Our customer service hours are 9 AM to 5 PM - Monday to Saturday.

Currently, our customer support is available only in Hindi and English.

Report any website issues through our customer support email or contact form.